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January 18, 2018

Showing Your Good Side: Tips And Tricks Of Reputation Management

Staying on top of your game means maintaining you company’s reputation. If this is important to you, then you need some advice to follow. Continue reading for some great advice. Follow up with customers. This is especially true if you have a larger business. Your customers want to feel they are important to you. Take advantage of automated systems that will follow through for you. Also, ask them for feedback after they make purchases. Negative Content TIP! In terms of fielding negative comments, you should always stay proactive. If you work on boosting positive feedback, it will make the negative stuff fade away. When it comes to dealing with negative content about your brand online, the best defense is a good offense. Put up positive testimonials from customers so others know what your business is really about. Continue to post positive content, and the negative content will be drowned out. Be positive and friendly over the Internet. Posting status updates and tweets isn’t going to work unless you’re speaking with the followers you have. If you get someone posting a question to a social media site you run, be sure you’re answering things as fast as you can. Tell your […]
April 26, 2017

How To Build A Better Repitation Management System

Would you like to know more about business reputation management? Certainly you would. As a savvy business owner, you’re obviously aware that reputation means everything! Use the tips below to get started, and manage your reputation using online resources. Check on your customers after the sale. This is even more important if your business is large. Customers want to feel important. Work with automated systems which provide follow-up with customers. Get feedback of your services and goods while you do it. In terms of fielding negative comments, you should always stay proactive. Always do what you can to ensure the reaction to your name and brand are positive and focus on the positive feedback. This can help you to drown out anything negative that might be said. Continue to post positive content, and the negative content will be drowned out. TIP! Stay personable. Posting tweets and status updates will not work unless you actively communicate with your followers. Be sure to keep a close watch on social networking platforms. As stated by Arnold Worldwide, over half of the consumers out there expect the brands they buy to pay attention to and address comments posted to them via social media. Reply […]
March 31, 2017

Check Out These Wonder Tips About Reputation Management In The Article Below

How come reputation is paramount when it comes to business? A negative reputation means customers lose their trust. Companies that have good reputations are going to get more business and make more money. If you want to improve and protect the reputation of your company, read the following article to learn how you can do that. Follow up with any customer complaints or questions. It’s definitely true if your business is large. Customers deserve to feel they are important to you. Automated systems can be used for following up. Also, you can ask them to make feedback on the purchases they’ve made. It is important to remain personable when you are online. It’s great to post tweets and update your social media status, but this is ineffective unless you are really trying to communicate with those that follow you. If anyone makes an inquiry on your social media page, make sure you respond right away. If you are unsure, inform them that you are going to find the appropriate response, and then do so. TIP! Make sure all customers are satisfied. You can show all your customers that you care when you turn one individual customer’s bad experience into a […]