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December 24, 2017

Dealing With Your Reputation: Tips And Tricks

Your reputation has a huge impact on your business. If you don’t have a good reputation, your business may suffer. Thankfully, the following article offers insight into ways you can build a strong business reputation, maintain it and make key adjustments as needed. To enhance your reputation, follow through with the customers to be sure they’re satisfied. This is even more important if your business is a bigger one. They must feel important to you. See if you can use automated contact systems. Also, you can ask them to make feedback on the purchases they’ve made. Be sure to keep a close watch on social networking platforms. Arnold Worldwide says that over half of the customers out there think that brands need to talk back when they’re asked a question on social media sites. Try to reply the same day to any inquiries you receive. This will help you to stand out from the rest. TIP! Try to make dissatisfied customers as happy as possible. You will show customers you care by turning a bad experience into a positive one. Keep an eye on your online presence. You must always be aware of all the different types of feedback your […]
December 14, 2016

Simple Tips To Help You Understand Reputation Management

Is business reputation management a subject that is important to you? Are you interested in learning more about it? You probably would, since the things you do to improve your reputation will generate more sales. This means that you must peruse these tips to get the proper start with managing the reputation of your own business. To improve the reputation of your business, always follow up on any issues with your customers. The larger your business, the more true this is. They want to feel as though they mean something to you. Consider following up with them with automated systems you put in place. You may also provide a feedback form with their purchase. When dealing with negative feedback about your business, a good offense is the best defensive strategy. Ensure that lots of happy, positive commentary exists, and the few negative items will pale in comparison. Continue posting positive content until the negative ones slip into obscurity. TIP! Keep a good reputation and satisfy unhappy customers. If you can change their perception, they may be a customer for life. Make sure you are a personable online presence. Unless you are truly communicating, people won’t care what you write online. […]