customers frequent

November 15, 2017

What You Must Know About Reputation Management

Are you seeking to learn about increasing the reputation of your business? If so, you will reach more potential new customers and keep current customers coming back. Keep reading for some great advice on creating a positive reputation for your company. To be seen as reputable, always ensure customers are satisfied through follow up communication. The larger your business, the more true this is. It’s important to have them feel like you care for them, like they matter. Automate follow-up systems to keep in touch. Also, ask them for feedback after they make purchases. Negative Content TIP! When it comes to dealing with negative content about your brand online, the best defense is a good offense. Put up positive testimonials from customers so others know what your business is really about. The best way to deal with any online negative content is to prove a good defense. Ensure you have plenty of positive feedback since this can drown out the negative. Continue to post positive content, and the negative content will be drowned out. Keep up with news updates relating to your service or product. This keeps you in good standing so that the info you give out is the […]
December 20, 2016

What You Should Know About Reputation Management

Do you want to make the most of your business? If so, you will want to properly maintain your reputation. The following advice will help you to maintain a positive reputation. You should keep reading since there is plenty of useful information provided below. Following up with your clients is vital for success. It’s definitely true if your business is large. You need to make them feel important. Automate follow-up systems to keep in touch. You can also ask them to provide feedback on their recent interactions with your business. Optimize your webpages with your crucial search phrase for a better online reputation. This is generally your company’s name. Many search engines favor authoritativeness. If you are viewed as an authority on a subject or niche, you will rise to the top of results page. TIP! Being proactive helps you counteract negativity online regarding your brand. With a lot of positive feedback, it can help to drown out a negative or two. Watch the social networks. It has been shown that fifty percent of those who post comments and concerns online expect to receive replies. Therefore, make sure to monitor the comments about your business. Most companies aren’t going to […]