business owner

April 26, 2017

How To Build A Better Repitation Management System

Would you like to know more about business reputation management? Certainly you would. As a savvy business owner, you’re obviously aware that reputation means everything! Use the tips below to get started, and manage your reputation using online resources. Check on your customers after the sale. This is even more important if your business is large. Customers want to feel important. Work with automated systems which provide follow-up with customers. Get feedback of your services and goods while you do it. In terms of fielding negative comments, you should always stay proactive. Always do what you can to ensure the reaction to your name and brand are positive and focus on the positive feedback. This can help you to drown out anything negative that might be said. Continue to post positive content, and the negative content will be drowned out. TIP! Stay personable. Posting tweets and status updates will not work unless you actively communicate with your followers. Be sure to keep a close watch on social networking platforms. As stated by Arnold Worldwide, over half of the consumers out there expect the brands they buy to pay attention to and address comments posted to them via social media. Reply […]